The Customer Experience movement is here to stay. Many of today’s strongest brands were built almost entirely on Customer Experience. Starbucks, Zappos, Amazon, Southwest Airlines, to name a few. As this movement spreads, large companies are creating experience managers and experience committees. In 2012, Oracle president, Mark Hurd, analyzed the customer experience revolution. In his article, Hurd’s […]
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The CX stands for Customer Experience. Helicx provides a toolbox of processes (assessments, benchmarking and workshops) to enable companies and organizations to create systems that attract and retain the best customers and the best employees. Some of our customers utilize one or two of these processes. Many utilize our full 360° analysis. By implementing these processes, you can create a differentiation your competitors cannot imitate. Try us out. For example, to see if we’re right for your organization, answer these few questions, try a sample of our talent assessments or determine how entrepreneurial your employees are.
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