Daily Archives: June 16, 2014

Time Management: Tips For Meetings That Don’t Suck

June 16, 2014 by in category Employee Engagement, Productivity, Time Management

Let’s face it. Meetings suck. They can suck time, suck money and they can suck energy. (And no, I didn’t just write that so I could use the word “suck” three times in one sentence.) The Time Management Cost of Meetings Many times, meetings already feel like a waste of time. Have you ever thought […]

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Here’s why customer experience matters.

June 16, 2014 by in category CX

Here’s an interesting (and robust) list of reasons why companies should be interested in building a customer-focused business. (As compiled by Return on Behavior  Magazine) Facts about customer experiences and referrals 96% of unhappy customers don’t complain, however 91% of those will simply leave and never come back – 1st Financial Training services A dissatisfied customer will […]

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