Heuristic evaluation is our user experience review based on the Method team’s own collective usability experience, our familiarity with web, software, and mobile usability, and our knowledge of competitive and industry best practices. Typically, this is a short engagement that can be used complementary or in place of an actual user study to identify and prioritize areas for improvement.
As part of this heuristic evaluations engagement, we also analyze the steps required to perform tasks with your software, website or app. We identify user roles, goal-oriented scenarios and a tasks guide to role-play the part of users “walking through” your system to help identify any potential pitfalls or obstacles.